Privacy Policy

 

Effective Date: July 2025
Business Name: EAAUS Group
Website: https://eaausgroup.com.au
Contact Email: info@eaausgroup.com.au

At EAAUS Group, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information that you voluntarily provide when:

• You contact us via phone, email, or website form

• You request a quote or book a consultation

• You engage our renovation or construction services

This information may include:

• Your name

• Email address

• Phone number

• Home address or project location

• Project requirements or preferences

We may also collect non-identifiable information such as browser type, pages visited, and time spent on our website to help improve our services.

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2. How We Use Your Information

We collect and use your personal information to:

• Respond to your inquiries or requests

• Provide quotes and schedule site visits

• Deliver construction or renovation services

• Send invoices or project updates

• Improve our website, services, and customer experience

• Comply with legal and regulatory obligations

We will never sell or rent your personal information to third parties.

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3. How We Store & Protect Your Data

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. Your personal data is stored securely and accessed only by authorised team members.

4. Disclosure of Information

We may disclose your information to:

• Contractors or service providers working on your project (only when necessary)

• Regulatory authorities, if required by law

• Third-party platforms used for payment processing or scheduling (under strict privacy terms)

All third-party access is controlled and used solely for the purpose of delivering our services.

5. Access & Correction

You may request access to the personal information we hold about you and request corrections if you believe any details are inaccurate or outdated. To do so, please contact us at info@eaausgroup.com.au.

6. Cookies & Website Analytics

Our website may use cookies to track user activity and improve site functionality. You can disable cookies through your browser settings if you prefer. We may also use analytics tools (e.g., Google Analytics) to gather general website usage data.

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7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us:

📧 Email: info@eaausgroup.com.au
📞 Phone: 0421 533 337
📍 Address: 64 Dimboola Rd, Broadmeadows VIC 3047